Privacy policy

We take the protection of your personal data very seriously. We shall handle your data confidentially and in accordance with legal data protection regulations.

Our contact details

Sonnenstein-Quelle Betriebs GmbH
Zum Seeblick 5
83703 Gmund am Tegernsee,
Germany
Tel. +49 8022 67 34 741

info@sonnenstein.de
www.sonnensteinquelle.com

Using our website

You can use our website without having to provide personal information. We do not store any personal data in this context. In order to improve our service, we only analyse statistical data that cannot be traced back to you.

Collection, processing and use of personal data

We ensure that the personal data (e.g. name, address, email address) collected on our website can be provided by you on a voluntary basis. We only collect data based upon the extent of the information you have provided. Your personal data shall be processed and used to fulfil and process your order and to respond to your enquiries; legal basis: Art. 6(1)(b) of the General Data Protection Regulation.

Once the contract has been concluded, all personal data shall be stored in consideration of retention periods under tax and commercial law, and then deleted after the expiration of such periods, provided you have not agreed to the further processing and use of your data.

Non-disclosure of your personal data

We will not disclose your personal data to third parties unless you have consented to such or we are entitled or obligated to do so on account of statutory provisions and/or an official or court order. In particular, we may have to provide information for the purposes of facilitating prosecution proceedings, preventing crime or enforcing intellectual property rights.

Right to information and right of withdrawal

You may view your personal data free of charge at any time, and request that it be corrected and/or erased and/or blocked, if appropriate. To do this and/or to obtain further information about this, please email us at shop@sonnenstein.de or use the contact details provided in the legal notice.  Should you have any questions, comments or requests regarding our collection, processing and use of your personal data, please also use the aforementioned contact details.

Cookies: information about your computer, cookies and targeting

Every time you access our site, we collect the following information about your computer: your computer’s IP address (in pseudonymised form); the request from your browser (operating system, browser type and version); the date and time of this request. In addition, the website from which you visit us, the web pages that you visit, notification of successful access and the volume of data transferred within the scope of your visit are all recorded. We only use this data for statistical analyses for the purposes of operation, security and optimisation of our offer to the extent permitted by law. The data is then deleted or truncated to anonymise it. Such data cannot be traced to you as an individual, and will be deleted after six months.

We also gather information about your use of our website using what are known as “browser cookies”. These are small text files that are saved on your data medium and that store certain settings and data about the exchange between our system and your browser. A cookie generally includes the name of the domain from which the cookie data was sent, as well as information on the age of the cookie and an alphanumerical ID. Some of these cookies are deleted at the end of your visit (“session cookies”). However, some submit information to make it possible to recognise you again automatically. As soon as a user accesses the platform, a cookie is sent to the hard drive of the user’s computer. Cookies help us improve our website and allow us to provide a better, more tailored service. They allow us to recognise your computer when you return to our website, and therefore:

  • Save information about your preferred activities on the website, allowing us to align our website with your individual interests.
  • Speed up our handling of your requests.

If you do not want browser cookies to be used, you can set your browser to prevent them being stored. Please note that, in this case, you may not be able to make full use of our website, or may not be able to use it at all.

Essential

Essential cookies enable basic functions and are necessary for the proper function of the website.

wp_woocommerce_session_

Namewp_woocommerce_session_
Providerwww.sonnensteinquelle.com
PurposeContains a unique code for each customer so that it knows where to find the cart data in the database for each customer.
Cookie Namewp_woocommerce_session_
Cookie Expiry2 Days

woocommerce_items_in_cart

Namewoocommerce_items_in_cart
Providerhttps://www.woocommerce.com
PurposeHelps WooCommerce determine when cart contents/data changes.
Purposehttps://docs.woocommerce.com/document/woocommerce-cookies/
Host(s)www.sonnensteinquelle.com
Cookie Namewoocommerce_items_in_cart
Cookie ExpiryWhen exiting the browser session

woocommerce_cart_hash

Namewoocommerce_cart_hash
Providerhttps://www.woocommerce.com
PurposeHelps WooCommerce determine when cart contents/data changes.
Purposehttps://docs.woocommerce.com/document/woocommerce-cookies/
Host(s)www.sonnensteinquelle.com
Cookie Namewoocommerce_cart_hash
Cookie ExpiryWhen exiting the browser session

Statistics

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.

Google Analytics

NameGoogle Analytics
ProviderGoogle LLC
PurposeCookie von Google für Website-Analysen. Erzeugt statistische Daten darüber, wie der Besucher die Website nutzt.
Purposehttps://policies.google.com/privacy
Cookie Name_ga,_gat,_gid
Cookie Expiry2 Jahre

Marketing

Marketing cookies are used by third-party advertisers or publishers to display personalized ads. They do this by tracking visitors across websites.

External Media

Content from video platforms and social media platforms is blocked by default. If External Media cookies are accepted, access to those contents no longer requires manual consent.

Vimeo

NameVimeo
ProviderVimeo
PurposeWird verwendet, um Vimeo-Inhalte zu entsperren.
Purposehttps://vimeo.com/privacy
Host(s)player.vimeo.com
Cookie Namevuid
Cookie Expiry2 Jahre

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”).

Google Analytics uses cookies that are saved on your computer and that enable use of the website to be analysed. The cookie-generated information about your use of this website is usually transmitted to and stored on a Google server in the United States. However, if you are in a country that is a member state of the European Union or a contracting party to the Agreement on the European Economic Area, and if IP address anonymisation has been activated on this website, Google will first truncate your IP address. Only by way of exception will the full IP address be transmitted to a Google server in the United States and truncated there. IP anonymisation is active on this website.

Google will use this information on our behalf for the purposes of analysing use of our website, compiling reports on website activity and providing further services related to website and internet use. The IP address transmitted through Google Analytics from your browser will not be associated with any other data held by Google.

You can disable cookies by setting your browser accordingly. However, if you do this you may not be able to use the full functionality of this website. You can also prevent the data generated by the cookie and related to your use of this website (including your IP address) being transmitted to and processed by Google by downloading and installing the browser plug-in available here: https://tools.google.com/dlpage/gaoptout?hl=en. As an alternative to the browser add-on, or if you are using a browser on a mobile device, please click this link to disable Google Analytics on this website in future (opt-out only applies to that one browser and to this domain). An opt-out cookie will be placed on your device. If you delete the cookies in your browser, you will have to click on the link again.

YouTube

Our website uses plug-ins from YouTube, which is a Google-run site. The operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our pages that has a YouTube plug-in, a connection is created to YouTube’s servers. The YouTube server is informed which of our pages you visited.

If you are logged into your YouTube account, you will be allowing YouTube to directly match your surfing behaviour with your personal profile. You can prevent this by logging out of your YouTube account.

You can find more information about how user data is processed in YouTube’s privacy policy: https://www.google.de/intl/de/policies/privacy

Data privacy and third-party websites

Our site may contain hyperlinks to and from third-party websites. If you follow a hyperlink to one of these websites, please note that we cannot assume any responsibility or liability for external content or data privacy policies. Please check the relevant data privacy policy before entering personal data on these websites.

Right of complaint

In the unlikely event that problems arise with your data, you may lodge a complaint with a responsible supervisory authority.